부모님 모시고 이틀간 묵었습니다 정말 강추합니다! 묵었던 기간동안 호텔에서 공사를했는데 방업그레이드도 해주고 친절하게 레이트 체크아웃도 해주셨습니다 덕분에 편한 여행이 됐네요 이미 인기있는 호텔이라 각국의 사람들이 많이 오는것같아요.. 직원분들 모두 친절하셔요 약간 싱글리쉬라서 못알아들을 수 있는데 번역키 키고 열심히 하면 됩니다 물도 따듯하고 좋아요 근처에 송파 바쿠테, 리버크루즈 배타는곳, 빅버스 정류장 등 지리적이점이 어마어마 합니다 굿국
I was very disappointed by this hotel.
Let me give the pros first, then we can talk about the cons which are many and diverse but focus on one aspect mostly with many branches I guess.
Pro:
- the staff was kind and helpful to the best of their possibilities (limited probably by upper management? Just a guess)
- the location is right I'm between Chinatown and Marina Bay area.. Definitely walkable distance from both (if you don't mind the weather and are a walker)
- free bottle of wine (I don't drink alcohol) and little lion plushie (so cute!) as a free gift
That's it. Now to the cons:
- the furniture and structure is old.. An it shows. I guess if you come here expecting a high tier 4 star hotel as the Singapore hotel seem to be, you'll be heavily disappointed. Switches, wardrobe, carpets, safe, everything is clearly old
- I originally got a business executive room (floor 20) and was so disappointed that I had to complain... It was definitely NOT on par with what I was paying. Admittedly this was during the F1 days so this makes thing a bit more reasonable since prices are crazy everywhere during those days, but I was staying here 10 days and it was not acceptable
- after complaining the Staff kindly upgraded me to a premium room (floor 17) which was slightly better but still insufficient... This room admittedly had a very nice view on the city with a big window, and a nice cozy bath tub.. But that's about it, everything else is still true
- I couldn't use the restaurant since I quickly passed by but the food wasn't too interesting to me so just went for a Korean BBQ nearby.. So that's up to you. There were people eating there and seemed satisfied though :)
Overall if this was a 3 star hotel and way cheaper then I would have not complained, but again for the price and the category not enough for me.
訪客用戶
夫妻/情侶出遊
高級房
入住於2025年09月
2.2
評價於:2025年09月29日
The only positive aspect of this hotel is its location, right next to the Chinatown MRT. However, that’s where the positives end.
I would strongly advise against booking this hotel due to the ongoing construction. We were completely unaware of the construction before booking (nor was it mentioned on the website), which made it quite disturbing. The construction was so loud that it felt as if it was right above our room on floor 9. As a courtesy, they should have upgraded our guests to a better room.
Another issue is the room cleaning schedule. They only clean the rooms every three nights, which means your bin will be overflowing with rubbish and the room will stay dirty. This is not mentioned on the website or before booking.
The rooms themselves are very dated and tired, far from the pictures on the website. There are yellow bath tubs, mouldy shower curtains, and fraying carpets, as seen in the attached pictures. The AC would not cool the room below 22 degrees as everything is so dated. For a better standard, I would book elsewhere.
匿名用戶
夫妻/情侶出遊
行政俱樂部房
入住於2025年10月
4.7
很棒
評價於:2025年10月15日
As a repeat guest, I decided to try the waffle iron at the breakfast buffet this time, and I'm so glad I did! The waffles were fantastic -- fresh, hot, and delicious. I also have to give a special mention to the Executive Lounge; the matcha cake and chocolate tart were absolutely excellent.
訪客用戶
家庭出遊
高級房
入住於2025年08月
4.0
評價於:2025年08月14日
모녀 여행 다녀왔는데 위치가 넘넘넘 좋았어요^^
토스트박스, 송파바쿠테, 동방미식 ,차이나티운 모두 가까운데 있어요^^ 다만 개미들이 조금 보여서 음식물 보관은 꼭 냉장고를 이용해야해요 다음에도 또 이용하고 싶네여^^
訪客用戶
夫妻/情侶出遊
豪華房
入住於2025年07月
4.5
很好
評價於:2025年07月29日
Check in was swift. The lift’s sensor for the key card was not sensitive. Have to try multiple times, unable to close the bathroom’s door. Should provide shampoo, conditioner & bath wash instead of all-in 1. Comfortable bed & pillows. Plenty of eateries nearby.
고슴도치 루비
家庭出遊
高級房
入住於2025年07月
3.7
評價於:2025年07月22日
엄마랑 같이 갔습니다 위치좋아서 날씨 너무 덥지않으면 머라이언파크, 클락키 등 다 걸어갈만 했어요. 근처에 먹을곳도 많고 쇼핑몰이랑 연결되어 있어 비와도 식사, 쇼핑하기 편했어요.
匿名用戶
夫妻/情侶出遊
高級房
入住於2025年06月
5.0
超讚
評價於:2025年07月02日
We had a good time staying in this beautiful hotel. Thanks Rewa/Pewa and the guest service team for the upgrade and the welcome cake. It was wonderful and we highly appreciated the warm hospitality received. The view from the window was amazing. The facility is modern. The location is super close to the Chinatown and shopping centres. There is also a hidden local food court in the People Square building next to the hotel.
訪客用戶
家庭出遊
高級房(帶加床)
入住於2025年09月
3.7
評價於:2025年10月03日
Good location, walk distance to Chinatown and Clark quay. Close to MRT.
訪客用戶
家庭出遊 高級房(帶加床)
入住於2025年10月
5.0
超讚
評價於:2025年10月09日
부모님 모시고 이틀간 묵었습니다 정말 강추합니다! 묵었던 기간동안 호텔에서 공사를했는데 방업그레이드도 해주고 친절하게 레이트 체크아웃도 해주셨습니다 덕분에 편한 여행이 됐네요 이미 인기있는 호텔이라 각국의 사람들이 많이 오는것같아요.. 직원분들 모두 친절하셔요 약간 싱글리쉬라서 못알아들을 수 있는데 번역키 키고 열심히 하면 됩니다 물도 따듯하고 좋아요 근처에 송파 바쿠테, 리버크루즈 배타는곳, 빅버스 정류장 등 지리적이점이 어마어마 합니다 굿국
I was very disappointed by this hotel.
Let me give the pros first, then we can talk about the cons which are many and diverse but focus on one aspect mostly with many branches I guess.
Pro:
- the staff was kind and helpful to the best of their possibilities (limited probably by upper management? Just a guess)
- the location is right I'm between Chinatown and Marina Bay area.. Definitely walkable distance from both (if you don't mind the weather and are a walker)
- free bottle of wine (I don't drink alcohol) and little lion plushie (so cute!) as a free gift
That's it. Now to the cons:
- the furniture and structure is old.. An it shows. I guess if you come here expecting a high tier 4 star hotel as the Singapore hotel seem to be, you'll be heavily disappointed. Switches, wardrobe, carpets, safe, everything is clearly old
- I originally got a business executive room (floor 20) and was so disappointed that I had to complain... It was definitely NOT on par with what I was paying. Admittedly this was during the F1 days so this makes thing a bit more reasonable since prices are crazy everywhere during those days, but I was staying here 10 days and it was not acceptable
- after complaining the Staff kindly upgraded me to a premium room (floor 17) which was slightly better but still insufficient... This room admittedly had a very nice view on the city with a big window, and a nice cozy bath tub.. But that's about it, everything else is still true
- I couldn't use the restaurant since I quickly passed by but the food wasn't too interesting to me so just went for a Korean BBQ nearby.. So that's up to you. There were people eating there and seemed satisfied though :)
Overall if this was a 3 star hotel and way cheaper then I would have not complained, but again for the price and the category not enough for me.
訪客用戶
夫妻/情侶出遊 高級房
入住於2025年09月
2.2
評價於:2025年09月29日
The only positive aspect of this hotel is its location, right next to the Chinatown MRT. However, that’s where the positives end.
I would strongly advise against booking this hotel due to the ongoing construction. We were completely unaware of the construction before booking (nor was it mentioned on the website), which made it quite disturbing. The construction was so loud that it felt as if it was right above our room on floor 9. As a courtesy, they should have upgraded our guests to a better room.
Another issue is the room cleaning schedule. They only clean the rooms every three nights, which means your bin will be overflowing with rubbish and the room will stay dirty. This is not mentioned on the website or before booking.
The rooms themselves are very dated and tired, far from the pictures on the website. There are yellow bath tubs, mouldy shower curtains, and fraying carpets, as seen in the attached pictures. The AC would not cool the room below 22 degrees as everything is so dated. For a better standard, I would book elsewhere.
匿名用戶
夫妻/情侶出遊 行政俱樂部房
入住於2025年10月
4.7
很棒
評價於:2025年10月15日
As a repeat guest, I decided to try the waffle iron at the breakfast buffet this time, and I'm so glad I did! The waffles were fantastic -- fresh, hot, and delicious. I also have to give a special mention to the Executive Lounge; the matcha cake and chocolate tart were absolutely excellent.
訪客用戶
家庭出遊 高級房
入住於2025年08月
4.0
評價於:2025年08月14日
모녀 여행 다녀왔는데 위치가 넘넘넘 좋았어요^^
토스트박스, 송파바쿠테, 동방미식 ,차이나티운 모두 가까운데 있어요^^ 다만 개미들이 조금 보여서 음식물 보관은 꼭 냉장고를 이용해야해요 다음에도 또 이용하고 싶네여^^
訪客用戶
夫妻/情侶出遊 豪華房
入住於2025年07月
4.5
很好
評價於:2025年07月29日
Check in was swift. The lift’s sensor for the key card was not sensitive. Have to try multiple times, unable to close the bathroom’s door. Should provide shampoo, conditioner & bath wash instead of all-in 1. Comfortable bed & pillows. Plenty of eateries nearby.
고슴도치 루비
家庭出遊 高級房
入住於2025年07月
3.7
評價於:2025年07月22日
엄마랑 같이 갔습니다 위치좋아서 날씨 너무 덥지않으면 머라이언파크, 클락키 등 다 걸어갈만 했어요. 근처에 먹을곳도 많고 쇼핑몰이랑 연결되어 있어 비와도 식사, 쇼핑하기 편했어요.
匿名用戶
夫妻/情侶出遊 高級房
入住於2025年06月
5.0
超讚
評價於:2025年07月02日
We had a good time staying in this beautiful hotel. Thanks Rewa/Pewa and the guest service team for the upgrade and the welcome cake. It was wonderful and we highly appreciated the warm hospitality received. The view from the window was amazing. The facility is modern. The location is super close to the Chinatown and shopping centres. There is also a hidden local food court in the People Square building next to the hotel.
訪客用戶
家庭出遊 高級房(帶加床)
入住於2025年09月
3.7
評價於:2025年10月03日
Good location, walk distance to Chinatown and Clark quay. Close to MRT.
訪客用戶
家庭出遊
高級房(帶加床)
入住於2025年10月
訪客用戶
好友出遊
豪華房
入住於2025年10月
eldios-lele
獨自出遊
行政俱樂部房
入住於2025年09月
訪客用戶
夫妻/情侶出遊
高級房
入住於2025年09月
匿名用戶
夫妻/情侶出遊
行政俱樂部房
入住於2025年10月
訪客用戶
家庭出遊
高級房
入住於2025年08月
訪客用戶
夫妻/情侶出遊
豪華房
入住於2025年07月
고슴도치 루비
家庭出遊
高級房
入住於2025年07月
匿名用戶
夫妻/情侶出遊
高級房
入住於2025年06月
訪客用戶
家庭出遊
高級房(帶加床)
入住於2025年09月
訪客用戶
家庭出遊 高級房(帶加床)
入住於2025年10月
訪客用戶
好友出遊 豪華房
入住於2025年10月
eldios-lele
獨自出遊 行政俱樂部房
入住於2025年09月
訪客用戶
夫妻/情侶出遊 高級房
入住於2025年09月
匿名用戶
夫妻/情侶出遊 行政俱樂部房
入住於2025年10月
訪客用戶
家庭出遊 高級房
入住於2025年08月
訪客用戶
夫妻/情侶出遊 豪華房
入住於2025年07月
고슴도치 루비
家庭出遊 高級房
入住於2025年07月
匿名用戶
夫妻/情侶出遊 高級房
入住於2025年06月
訪客用戶
家庭出遊 高級房(帶加床)
入住於2025年09月